FleetBack is developing SaaS products for the automotive industry( https://www.fleetback.com )for car dealerships sales and after sales services.
In order to reinforce the FleetBack team and sustain our growth, we are looking for a Customer Success Manager - Dutch/English speaking to support the onboarding and follow-up processes of our new customers in the Netherlands and Belgian markets.
In close collaboration with the sales and development teams, you will deliver remote and on-site training to our new customers and provide the follow-up support to ensure that they use our products at their full potential and benefits.
Our team is made of talented, motivated and passionate persons. If you are like them and have the motivation to improve your skills, you might be our perfect match.
You will be responsible for
Arηs is a fully independent group of companies specialized in managing complex IT projects and systems for large organisations, focusing on state-of-the-art software development, business intelligence and infrastructure services.
Arηsis composed by nine entities (Arηs Developments, Arηs Developments Belgium, Arηs Consulting, Arηs Spikeseed, Arηs Cube, Arηs Digital, Arηs Technologies, Arηs Developments Hellas and Arηs Developments Italia) that are unified by the Arηs Group.
This corporate structure enables us to respond quickly to market changes and customer requests, and to communicate and make decisions without layers of bureaucracy.
Our success can be attributed to the synergy among our nine complementary entities, combined with our methodologies, which are based on the Rational Unified Process (RUP) and the Scrum agile software development framework.
Our Vision and Values
Our values are: caring, agility, excellence, innovation, continual improvement, and reliability.
Our values support our vision by leveraging excellence, striving for results, ensuring commitment and promoting adaptability.
We work in close partnership with our customers, turning their needs into benefits; We promote a dynamic local environment where both young and experience people can realize themselves; We leverage a flexible, independent and responsive organization.
The ArȠs (pronounce [aris]) name comes from Greek Mythology. ArȠs is the son of Zeus and the God of War – in our eyes, an accurate representation of the intelligence, strategy, leadership and vision that are essential in business.
Don’t hesitate! Join our team
What you’ll get:
An informal hierarchy and work environment:
Our open, flat structure supports a strong focus on communication and collaboration, enabling to respond quickly to market changes and customer requests.
An attractive salary package:
With an attractive salary and benefits package – including advantageous fringe benefits – you’ll be paid for what you love to do.
A strong corporate culture:
You’ll join a dynamic team of smart and ambitious people. From the way we hire, to the way we relate to our clients – our values from the foundation of the way we work.
Learning & development opportunities:
We constantly invest in our people and are committed to providing individual development opportunities to help you continue to grow and stay happy and satisfied at work.
You’ll take ownership of various projects for both public and private clients: calling for creativity and innovation, at the cutting-edge of technology.
A rock solid company:
With more than 150 customers, and 31% organic growth in FY2017, you’ll join a business with a sustainable and growth-oriented plan.
But let’s talk about it face to face!
You have the qualities as listed above? Please, send us your CV, which will be processed in full confidentiality, via e-mail: email@example.com
You don’t have all the above requirements but own a great part of them? You can send us your CV too because we will give you the opportunity to grow up with us.